[rt-users] html emails in RT

[Abilash Praveen M]

Appologies for my stupid email. I find it as an attachment on the ticket.

Thanks,
Abilash Praveen
  ----- Original Message ----- 
  From: Abilash Praveen M 
  To: rt-users at lists.bestpractical.com 
  Sent: Friday, September 23, 2005 4:00 PM
  Subject: [rt-users] html emails in RT


  Hi,

  I'm not sure if you have any links to explain this. But I find that RT accepts only text based emails. Some of our customers wants to send us html mails, with different font size, colours, etc. Is there a way in RT to accept html emails? Right now I have asked our customers to send any html email as a word attachment. Not a big issue.. but a slight pain.

  But I don't see this as a disadvantage since RT has a lot of other features which are very very good. A big thanks to RT!

  Good day.
  Abilash Praveen


------------------------------------------------------------------------------


  _______________________________________________
  http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

  Be sure to check out the RT Wiki at http://wiki.bestpractical.com

  Buy your copy of our new book, RT Essentials, today! 

  Download a free sample chapter from http://rtbook.bestpractical.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050924/9447ba3a/attachment.htm>