[rt-users] html emails in RT

Abilash Praveen M abilashpraveen82 at hotmail.com
Sat Sep 24 02:28:03 EDT 2005


Appologies for my stupid email. I find it as an attachment on the ticket.

Thanks,
Abilash Praveen
  ----- Original Message ----- 
  From: Abilash Praveen M 
  To: rt-users at lists.bestpractical.com 
  Sent: Friday, September 23, 2005 4:00 PM
  Subject: [rt-users] html emails in RT


  Hi,

  I'm not sure if you have any links to explain this. But I find that RT accepts only text based emails. Some of our customers wants to send us html mails, with different font size, colours, etc. Is there a way in RT to accept html emails? Right now I have asked our customers to send any html email as a word attachment. Not a big issue.. but a slight pain.

  But I don't see this as a disadvantage since RT has a lot of other features which are very very good. A big thanks to RT!

  Good day.
  Abilash Praveen


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