[rt-users] Request Tracker email problems and errors

[Greg Shiers - SI Works Internet]

Dear List

We are getting this error in our error logs.

*[Wed Apr  5 11:56:47 2006] [error]: Scrip Prepare 4 died. - Undefined 
subroutine &Scalar::Util::weaken called at 
/opt/rt3/lib/RT/Action/Generic.pm line 108.*

Stack:
  [/opt/rt3/lib/RT/Action/Generic.pm:108]
  [/opt/rt3/lib/RT/Action/Generic.pm:80]
  [/opt/rt3/lib/RT/ScripAction_Overlay.pm:178]
  [/opt/rt3/lib/RT/Scrip_Overlay.pm:473]
  [/opt/rt3/lib/RT/Scrips_Overlay.pm:236]
  [/opt/rt3/lib/RT/Transaction_Overlay.pm:162]
  [/opt/rt3/lib/RT/Record.pm:1435]
  [/opt/rt3/lib/RT/Ticket_Overlay.pm:721]
  [/opt/rt3/lib/RT/Interface/Web.pm:386]
  [/opt/rt3/share/html/Ticket/Display.html:105]
  [/opt/rt3/share/html/Ticket/Create.html:299]
  [/opt/rt3/share/html/autohandler:247]
 (/opt/rt3/lib/RT/Scrip_Overlay.pm:481)

and then we are getting this error about the user database

*[Wed Apr  5 11:37:38 2006] [err]: Couldn't load  from the users 
database. (/opt/rt3/lib/RT/CurrentUser.pm:146)*

We installed RT a while back to start testing etc adding accounts etc 
etc, and never rebooted the server until yesterday, and now after the 
reboot, we are receiving NO email correspondence from RT when adding a 
new ticket or when adding a comment to the system, where as before we 
rebooted everything was working perfectly.

Any help would be much appreciated.

Thanks in Advance.

Greg
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