[rt-users] changing resolve default to "reply to request"

JP Chilumula cjayaprakashreddy at yahoo.com
Mon Apr 24 13:54:55 EDT 2006


Amigos,

Hi!!

When I click on Resolve, the Update Type dropdown defaults to "Comments(Not Sent to requestors)". However I want it to default to Reply to Requestors. 

If someone could point me where I can change this, I'd highly appreciate it!!

Warmest Regards,
JP.
 
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