[rt-users] cc only kinda working

kate.wilson kate.wilson at inforonics.com
Wed Apr 26 15:04:24 EDT 2006


I have RT 3.4.4 installed and has been used for a while now. Here's my
problem:

In a ticket that already exists, a user click reply. IF the user adds an
email address into "CC" at the top of the ticket (right above the "subject"
field) the email does not go to that recipient. Now, anyone that is on the
"cc" list below the "Message" box on the ticket gets a copy of it just fine
(i.e. the watch as cc people).

What am i obviosuly overlooking here?

Thanks!  

_Kate Wilson

 




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