[rt-users] RT-3.6: prevent closing a ticket if it still has open reminders

Roedel, Mark MarkRoedel at letu.edu
Thu Apr 27 10:52:00 EDT 2006


Before I go inventing my own wheel...

By default, a ticket can be closed even if some of its associated
reminders are not completed.  Has anybody modified their RT installation
so that open reminders will keep a ticket open (just like open
"depends-on" tickets do)?

--
Mark Roedel
Web Programmer / Analyst
LeTourneau University
Longview, Texas  USA



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