[rt-users] Sorting Ticket History

Josh Barron joshb at netcentralinc.com
Tue Aug 8 17:10:40 EDT 2006


Hi!

That patch looks like it does the trick, but it only specifically
mentions versions up to 3.4.5.  I am currently running 3.6.  Has anyone
else patched this version to success or should I Just upgrade to 3.6.1?

-Josh

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan
Zakirov
Sent: Tuesday, August 08, 2006 2:58 PM
To: Alexandr Ciornii
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Sorting Ticket History

http://wiki.bestpractical.com/?ReverseHistoryOrder

On 8/9/06, Alexandr Ciornii <alexchorny at gmail.com> wrote:
> Hello!
>
> 2006/8/8, Josh Barron <joshb at netcentralinc.com>:
> > Is there a way to change the default behavior of RT when displaying
ticket
> > history.  I would like it to show the most recent updates/replies at
the top
> > of the history instead of at the bottom.
>
> 1. You can upgrade to 3.6.1, there is a new configuration option.
> 2. You can copy html/Ticket/Elements/ShowHistory from 3.6.1, if you
> are using 3.5+
> (test before using).
> 3. Backport changes from 3.6.1 if you are using older version.
>
> --
> Alexandr Ciornii, http://chorny.net
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-- 
Best regards, Ruslan.
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