[rt-users] RTx-Shredder question

[Torsten Brumm]

Nope, no space, and i also know the error....

2006/8/9, Mathew Snyder <jokermjs19 at comcast.net>:
>
> Marco Avvisano wrote:
> >
> > I'm trying to use RTx-Shredder on RT 3.6.0 from command line:
> >
> > /opt/rt3/local/sbin/rtx-shredder --plugin 'Tickets=queue, queuename'
> >
> > and return this error:
> >
> > [crit]: Couldn't wipeout object: Can't call method "IsLocal" on an
> > undefined value at /opt/rt3/lib/RT/URI.pm line 247, <STDIN> line 1.
> > (/opt/rt3/lib/RT.pm:317)
> >
> >
> >
> > any ideas ?
> >
> > Marco
> >
> >> ----- Original Message ----- From: "Ruslan Zakirov"
> >> <ruslan.zakirov at gmail.com>
> >> To: <spydrrrrr at gmail.com>
> >> Cc: <rt-users at lists.bestpractical.com>
> >> Sent: Friday, July 14, 2006 2:38 PM
> >> Subject: Re: [rt-users] RTx-Shredder question
> >>
> >>
> >>> As I remember one of users reported that shredder deletes 500 records
> >>> from different tables of his DB for four tickets only. Really the
> >>> tickets table is "la punta dell'iceberg".
> >>>
> >>> On 7/13/06, spydrrrrr at gmail.com <spydrrrrr at gmail.com> wrote:
> >>>> I had a question about removing ticket from the database...
> >>>>
> >>>> I am not a database expert so this will be a "green" question...
> >>>>
> >>>> Instead of using RTx-Shredder why can't I simply run a query against
> >>>> the
> >>>> database to remove any tickets with the status of deleted? Will that
> >>>> leave
> >>>> too many other linked tables with data that is not linked? Is that
> >>>> why we
> >>>> should use RTx-Shredder?
> >>>>
> >>>> On my test Installs of RT I have deleted data this way without an
> >>>> issue...
> >>>>
> >>>> Just curious...
> >>>>
> >>>>
> >>>>
> >>>> _______________________________________________
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> >>>>
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> >>>>
> >>>>
> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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> >>>>
> >>>>
> >>>> We're hiring! Come hack Perl for Best Practical:
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> >>>>
> >>>>
> >>>
> >>>
> >>> --
> >>> Best regards, Ruslan.
> >>> _______________________________________________
> >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>>
> >>> Community help: http://wiki.bestpractical.com
> >>> Commercial support: sales at bestpractical.com
> >>>
> >>>
> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> >>> Buy a copy at http://rtbook.bestpractical.com
> >>>
> >>>
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> >>> http://bestpractical.com/about/jobs.html
> >>
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy
> > a copy at http://rtbook.bestpractical.com
> >
>
> I'm no expert but I don't think there is supposed to be a space between
> the comma and the queuename:
>
> /opt/rt3/local/sbin/rtx-shredder --plugin 'Tickets=queue,queuename'
>
>
> Mathew Snyder
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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