[rt-users] scripts fail in 3.6.x

Sven Sternberger sven.sternberger at desy.de
Wed Aug 9 13:23:18 EDT 2006


Hello!

I already send this bug, but I don't get an answer and it still
doesn't work in rt3.6.1

I use the Action "Create Tickets", and defined a Template which works
fine in 3.0.12 but after migration in 3.6 it fails. The subject of the
new tickets is not set correctly

The resulting tickets gets subjects like "ARRAY(0xa41bae8)", 

the corresponding code in the Template is
>>
Subject: CC_BringInto: NOC-Net/{$Tickets{"TOP"}->Subject}
<<

In the log file of rt I see:
[warning]: Attempt to use reference as lvalue in substr
at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Record.pm line 981.
<<
I use RT3.6.1/mysql on a RHEL4.2 (compatible) machine.

best regards!

sven




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