[rt-users] Possible Enhancement Request - E-mail Transactions

[Tim Casada]

Hi,

I am wondering if there is a way currently to hide (not completely 
removing access to) the e-mail transactions in RT.  Its nice to be able 
to see these when needed, but it would also be really nice to have a 
button you press to show them in the ticket only when you want them.  
The reason I say this is on some of our longer tickets this probably 
accounts for 10-20% of the screen real estate.

Thanks,

-- 
Tim Casada