[rt-users] Tickets reappearing in RT 3.6.1

[Bob Farrell]

The only error I get is:

Use of uninitialized value in string ne
at /opt/rt3/lib/RT/Interface/Web.pm line 1468.
(/opt/rt3/lib/RT/Interface/Web.pm:1468)


On Mon, 2006-08-28 at 07:18 -0400, Bob Farrell wrote:

> I have a symptom whereas some test tickets I did keep reappearing in
> the Q's.
> I take ownership, resolve them, then they reappear as new tickets
> owned by Nobody, approximately one hour later. The cycle keeps
> repeating and over time, these 6 tickets grow to a large number of
> tickets.
> This also seems to have an adverse effect on the box, because I get a
> bunch of SQL errors, ( My SQL Server has gone away, and then only if I
> restart Apache (2) using mod_perl2, the box calms down and runs a few
> hours, then the cycle repeats.
> 
> I have flushed the mason cache, and do not know why these tickets keep
> reappearing.
> 
> Any assistance would be appreciated.
> 
> Bob 
> 
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