[rt-users] Calendar view of tickets?

[Jared Hanks]

I had the same problem, it was only displaying tickets with that have a Due date.  I changed Calendar and SelectCalendar.html to search for Created, not Due, and it display the tickets the way I wanted.


Date: Wed, 6 Dec 2006 17:12:30 +0100From: torsten.brumm at googlemail.comTo: cbrandt at buffalo.eduSubject: Re: [rt-users] Calendar view of tickets?CC: rt-users at lists.bestpractical.comArgh, no......
2006/12/6, Jim Brandt <cbrandt at buffalo.edu>:
When I run it, for the month I pick, it shows links with the ticketsubject in the day indicated by the due date on the ticket. Do yourtickets have due dates?Torsten Brumm wrote:> Hi Jim,> > OK, now it works. But it renders only a calender, nothing else....i have> changed the SelectCalendar.html Values from your ACS Queues to the ones> i have but nothing happens...how does your result looks like??? >> Torsten>> 2006/12/6, Jim Brandt <cbrandt at buffalo.edu <mailto:cbrandt at buffalo.edu>>:>>     Torsten, >>     I used the following modules that you'll need to install from CPAN:>>     * HTML::CalendarMonth (I think this has some dependencies like>     HTML::Element, etc. Just follow them and install all dependencies.) >>     * Date::Calc>>     Also, I should mention I got this working on 3.6.1. I think it could>     work in 3.4.5, but the Tools menu is different so you'd need to make>     some changes. >>     Let me know if I left anything else out.>>     Jim>>>     Torsten Brumm wrote:>      > Hi Jim,>      >>      > sounds good to me a Calendar per Queue base, tried yours but got the >      > following error:>      >>      > Error during compilation of>     /opt/rt36/local/html/Tools/Calendar/Calendar:>      > Can't locate HTML/CalendarMonth.pm in @INC (@INC contains: >      > /opt/rt36/local/lib /opt/rt36/lib>      > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi>      > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi>      > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi >      > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi>      > /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5>      > /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 >      > /usr/lib/perl5/site_perl>      > /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi>      > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi>      > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi >      > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi>      > /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5>      > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 >      > /usr/lib/perl5/vendor_perl>     /usr/lib/perl5/5.8.6/i386-linux-thread-multi>      > /usr/lib/perl5/5.8.6 .) at>     /opt/rt36/local/html/Tools/Calendar/Calendar>      > line 9, <GEN35> line 40. >      > BEGIN failed--compilation aborted at>      > /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line>     40.>      >>      >>      > I think there are some missing files?!? >      >>      > Thanks>      >>      > Torsten>      >>      > 2006/12/5, Jim Brandt <cbrandt at buffalo.edu>     <mailto: cbrandt at buffalo.edu> <mailto: cbrandt at buffalo.edu>     <mailto:cbrandt at buffalo.edu >>>:>      >>      >     Mark,>      >>      >     I have a rough prototype of something like this working on>     our dev>      >     machine. In my case, I was playing around with creating a >     maintenance>      >     calendar that would allow us to track system changes in RT.>     My thought>      >     was to have a few designated queues set up as the maintenance>     queues. >      >     You'll see these hard-coded in the example. My thought was to>     make them>      >     a config option eventually.>      >>      >     I installed the attached code under /opt/rt3/share/html/Tools >     so my>      >     Tools page has a menu with Offline, Reports, and Calendar.>      >>      >     It's a bit ugly, but it works. Hope it helps.>      >>      >     Jim >      >>      >     Roedel, Mark wrote:>      >      > It occurred to me last night that it'd be useful sometimes>     to have a>      >      > calendar display with ticket on it according to their due >      >     dates.  Before>      >      > I start hacking on something myself, is that something>     that anybody's>      >      > already attempted?>      >      > >      >      > -->      >      > Mark Roedel>      >      > Senior Programmer / Analyst>      >      > LeTourneau University>      >      > Longview, Texas  USA >      >      > _______________________________________________>      >      >>     http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >      >      >>      >      > Community help: http://wiki.bestpractical.com>      >      > Commercial support: sales at bestpractical.com>     <mailto:sales at bestpractical.com>>      >     <mailto:sales at bestpractical.com <mailto:sales at bestpractical.com>>>      >      >>      >      >>      >      > Discover RT's hidden secrets with RT Essentials from >     O'Reilly Media.>      >      > Buy a copy at http://rtbook.bestpractical.com>      >>      >     -->      >     Jim Brandt >      >     Administrative Computing Services>      >     University at Buffalo>      >>      >>      >>      >>      >     _______________________________________________ >      >>     http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users>     < http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users>>      >>      >     Community help: http://wiki.bestpractical.com>      >     Commercial support: sales at bestpractical.com>     <mailto:sales at bestpractical.com>>      >     <mailto: sales at bestpractical.com>     <mailto:sales at bestpractical.com>>>      >>      >>      >     Discover RT's hidden secrets with RT Essentials from O'Reilly >     Media.>      >     Buy a copy at http://rtbook.bestpractical.com>      >>      >>      >>      >>      > >      > -->      > MFG>      >>      > Torsten Brumm>      >>      > http://www.torsten-brumm.de>>     -- >     Jim Brandt>     Administrative Computing Services>     University at Buffalo>>>>>> --> MFG>> Torsten Brumm>> http://www.torsten-brumm.de <http://www.torsten-brumm.de>--Jim BrandtAdministrative Computing ServicesUniversity at Buffalo-- MFGTorsten Brummhttp://www.torsten-brumm.de 
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