[rt-users] Calendar view of tickets?
Torsten Brumm
torsten.brumm at googlemail.com
Wed Dec 6 13:04:37 EST 2006
Just an idea, let us try to make it more flexible, just as an option to
select all (makes not the most sense) and Starts and Due, also a view for
Reminder entries could be great. i'm just playing around to make the queue
selection more flexible...hopefully i can sent tomorrow some files.
Torsten
2006/12/6, Jared Hanks <jmhanks1373 at hotmail.com>:
>
>
> I had the same problem, it was only displaying tickets with that have a
> Due date. I changed Calendar and SelectCalendar.html to search for
> Created, not Due, and it display the tickets the way I wanted.
>
> ------------------------------
> Date: Wed, 6 Dec 2006 17:12:30 +0100
> From: torsten.brumm at googlemail.com
> To: cbrandt at buffalo.edu
> Subject: Re: [rt-users] Calendar view of tickets?
> CC: rt-users at lists.bestpractical.com
>
> Argh, no......
>
> 2006/12/6, Jim Brandt <cbrandt at buffalo.edu>:
>
> When I run it, for the month I pick, it shows links with the ticket
> subject in the day indicated by the due date on the ticket. Do your
> tickets have due dates?
>
>
> Torsten Brumm wrote:
> > Hi Jim,
> >
> > OK, now it works. But it renders only a calender, nothing else....i have
> > changed the SelectCalendar.html Values from your ACS Queues to the ones
> > i have but nothing happens...how does your result looks like???
> >
> > Torsten
> >
> > 2006/12/6, Jim Brandt <cbrandt at buffalo.edu <mailto:cbrandt at buffalo.edu
> >>:
> >
> > Torsten,
> >
> > I used the following modules that you'll need to install from CPAN:
> >
> > * HTML::CalendarMonth (I think this has some dependencies like
> > HTML::Element, etc. Just follow them and install all dependencies.)
> >
> > * Date::Calc
> >
> > Also, I should mention I got this working on 3.6.1. I think it could
> > work in 3.4.5, but the Tools menu is different so you'd need to make
> > some changes.
> >
> > Let me know if I left anything else out.
> >
> > Jim
> >
> >
> > Torsten Brumm wrote:
> > > Hi Jim,
> > >
> > > sounds good to me a Calendar per Queue base, tried yours but got
> the
> > > following error:
> > >
> > > Error during compilation of
> > /opt/rt36/local/html/Tools/Calendar/Calendar:
> > > Can't locate HTML/CalendarMonth.pm in @INC (@INC contains:
> > > /opt/rt36/local/lib /opt/rt36/lib
> > > /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
> > > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
> > > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi
> > > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
> > > /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
> > > /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3
> > > /usr/lib/perl5/site_perl
> > > /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
> > > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
> > > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi
> > > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
> > > /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
> > > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3
>
> > > /usr/lib/perl5/vendor_perl
> > /usr/lib/perl5/5.8.6/i386-linux-thread-multi
> > > /usr/lib/perl5/5.8.6 .) at
> > /opt/rt36/local/html/Tools/Calendar/Calendar
> > > line 9, <GEN35> line 40.
> > > BEGIN failed--compilation aborted at
> > > /opt/rt36/local/html/Tools/Calendar/Calendar line 9, <GEN35> line
> > 40.
> > >
> > >
> > > I think there are some missing files?!?
> > >
> > > Thanks
> > >
> > > Torsten
> > >
> > > 2006/12/5, Jim Brandt <cbrandt at buffalo.edu
> > <mailto: cbrandt at buffalo.edu> <mailto: cbrandt at buffalo.edu
> > <mailto:cbrandt at buffalo.edu >>>:
> > >
> > > Mark,
> > >
> > > I have a rough prototype of something like this working on
> > our dev
> > > machine. In my case, I was playing around with creating a
> > maintenance
> > > calendar that would allow us to track system changes in RT.
> > My thought
> > > was to have a few designated queues set up as the maintenance
> > queues.
> > > You'll see these hard-coded in the example. My thought was to
> > make them
> > > a config option eventually.
> > >
> > > I installed the attached code under /opt/rt3/share/html/Tools
>
> > so my
> > > Tools page has a menu with Offline, Reports, and Calendar.
> > >
> > > It's a bit ugly, but it works. Hope it helps.
> > >
> > > Jim
> > >
> > > Roedel, Mark wrote:
> > > > It occurred to me last night that it'd be useful sometimes
> > to have a
> > > > calendar display with ticket on it according to their due
> > > dates. Before
> > > > I start hacking on something myself, is that something
> > that anybody's
> > > > already attempted?
> > > >
> > > > --
> > > > Mark Roedel
> > > > Senior Programmer / Analyst
> > > > LeTourneau University
> > > > Longview, Texas USA
> > > > _______________________________________________
> > > >
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> > >
> > > --
> > > Jim Brandt
> > > Administrative Computing Services
> > > University at Buffalo
> > >
> > >
> > >
> > >
> > > _______________________________________________
> > >
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > < http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users>
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> > <mailto:sales at bestpractical.com>>
> > >
> > >
> > > Discover RT's hidden secrets with RT Essentials from O'Reilly
>
> > Media.
> > > Buy a copy at http://rtbook.bestpractical.com
> > >
> > >
> > >
> > >
> > >
> > > --
> > > MFG
> > >
> > > Torsten Brumm
> > >
> > > http://www.torsten-brumm.de
> >
> > --
> > Jim Brandt
> > Administrative Computing Services
> > University at Buffalo
> >
> >
> >
> >
> >
> > --
> > MFG
> >
> > Torsten Brumm
> >
> > http://www.torsten-brumm.de <http://www.torsten-brumm.de>
>
> --
> Jim Brandt
> Administrative Computing Services
> University at Buffalo
>
>
>
>
>
> --
> MFG
>
> Torsten Brumm
>
> http://www.torsten-brumm.de
>
>
> ------------------------------
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>
--
MFG
Torsten Brumm
http://www.torsten-brumm.de
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