[rt-users] 3.6.1 - how to customize unowned tickets (rt at a glance) for all users ?

Dale Bewley dlbewley at lib.ucdavis.edu
Thu Dec 21 19:40:17 EST 2006


On Thu, 2006-12-21 at 19:35 -0500, Jesse Vincent wrote:
> On Thu, Dec 21, 2006 at 04:35:06PM -0800, Dale Bewley wrote:
> > On Thu, 2006-12-21 at 19:24 -0500, Jesse Vincent wrote:
> > > 3.6.3 lets the admin customize the RT at a glance view ;)
> > 
> > Configuration -> Global -> RT At A Glance
> > Lets me decide what things to show: MyAdminQueues, MyReminders, etc.
> > 
> > However, I do not yet see where I can modify the format of "My Tickets"
> > and "Unowned Tickets" to show custom fields.
> 
> You can put any saved search there ;)

AH! OK. 

I'll shut up now and look into saved searches. Thanks for the whack with
the clue stick.
-- 
Dale Bewley - Unix Administrator - Shields Library - UC Davis
GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD  1753 064D 2583 B098 A0F3
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 189 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20061221/325df72c/attachment.pgp>


More information about the rt-users mailing list