[rt-users] 3.6.1 - how to customize unowned tickets (rt at a glance) for all users ?
dlbewley at lib.ucdavis.edu
Thu Dec 21 19:40:17 EST 2006
On Thu, 2006-12-21 at 19:35 -0500, Jesse Vincent wrote:
> On Thu, Dec 21, 2006 at 04:35:06PM -0800, Dale Bewley wrote:
> > On Thu, 2006-12-21 at 19:24 -0500, Jesse Vincent wrote:
> > > 3.6.3 lets the admin customize the RT at a glance view ;)
> > Configuration -> Global -> RT At A Glance
> > Lets me decide what things to show: MyAdminQueues, MyReminders, etc.
> > However, I do not yet see where I can modify the format of "My Tickets"
> > and "Unowned Tickets" to show custom fields.
> You can put any saved search there ;)
I'll shut up now and look into saved searches. Thanks for the whack with
the clue stick.
Dale Bewley - Unix Administrator - Shields Library - UC Davis
GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3
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