[rt-users] changing status via e-mail

Jim Meyer purp at acm.org
Thu Feb 2 19:43:07 EST 2006


On Tue, 2006-01-31 at 20:19 -0800, Duncan Morgan wrote:
> Can someone tell me how to change the status of an RT ticket (i.e. -
> new,open,resolved etc..) via e-mail or point me in the right direction in
> the manuals? I have been unable to find anything.


Works fairly well but must be extended for any properties you want to
set. Example includes Set-Status.



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