[rt-users] Active Directory integration with RT3?

[Nathan, Ahalya]

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Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jason
Fenner
Sent: Monday, February 13, 2006 10:42 AM
To: RT-Users at lists.bestpractical.com
Subject: [rt-users] Active Directory integration with RT3?

Hello list:

I am looking to deploy RT for ticket tracking at my corp.  We need RT to

integrate into our existing Active Directory database of users for 
account creation and RT authentication.  I have been researching the RT 
wiki and found some references to LDAP Overlay, etc.  I have tried to 
implement several of them and so far have gotten zero positive results 
at all.  I can't even get unencrypted authentication to work.

The latest User_Local.pm that I am testing is from: 
http://www.justatheory.com/computers/programming/perl/rt/ldap_auth.html

I am getting the following error message:
[Mon Feb 13 16:19:14 2006] [critical]: GetExternalUserWithLDAP: Cannot 
bind to LDAP:  49
 (/opt/rt3/local/lib/RT/User_Local.pm:64)

My RT_Site_Config.pm looks like:

Set($LDAPExternalAuth , '1');
 $LdapServer="dc1.domain.com";
 $LdapUser="cn=Administrator,dc=domain,dc=com";
$LdapPass="adminpass";
 $LdapBase="dc=domain,dc=com";
 $LdapUidAttr="uid";
 $LdapFilter="(objectclass=*)";
 $LdapTLS = 0;
 $LdapGroup ="dc=domain,dc=com";
 $LdapGroupAttribute = 'uniqueMember';
 #$LdapSSLVersion = 3;

Does anyone have any idea what might be going wrong here? 
Has anyone gotten RT integrated with AD yet?
At the very least, can you point me to some accurate documentation?

Thanks a million!
Jason


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