[rt-users] installing RT in Windows 2000 environment

[Jason Fenner]

Yea, I'd reccomend setting it up on a Linux machine.  You'll find the 
install and config much easier.

k b wrote:

>--- Mariusz Stakowski <StakowskiM at prokom.pl> wrote:
>
>  
>
>>                                        Hello list,
>>
>>                I'm trying to install RT in Windows
>>2000 environment. 
>>Everything go well until the moment of execution of
>>cgi script at 
>>http://localhost:8284/cgi-bin/initdb.cgi. At this
>>moment I receive the 
>>folowing message:
>>The page cannot be displayed.
>>
>>                I have tried to look for the help in
>>RT archives but could 
>>not find the answer. I have found similar question
>>in the mails, but the 
>>answer for it was to look for a help in FAQs. But
>>there too - there was 
>>nothing concernig my problem. I have browsed though
>>RT mail archives for 
>>last two years but with no success. Or maybe I am
>>not smart enough to find 
>>it ? Or I am the only one to have this problem ? It
>>is true - I am 
>>beginner in Apache/WWW/RT world. 
>>
>>                                Could someone give
>>me a hint , please ?
>> 
>> Best regards
>>
>> Mariusz Stakowski
>>    
>>
>
>
>
>i am guessing from the fact that the script you are
>executing is initdb.cgi
>1. is your database up and running. does it have a
>user for rt? (typically rt_user with a password).
>
>i had to run the initialize-database script manually
>when i set my system up.
>
>which database do you use?
>
>
>2. look in your error_log file for apache, there is
>probably some info there, for example you might be
>able to see on which row the script fails out. look in
>the script and see what happens there and post again
>if needed.
>i don't know where apaches logfiles are stored on
>windows machines but you can always search after a
>file called error_log.
>
>3. consider setting up the system on a unix machine
>(or linux).
>
>
>
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