[rt-users] Can not change ticket owner
Ryan Fox
rfox at findlay.edu
Fri Feb 17 08:54:50 EST 2006
Tilman Rassy wrote:
> Hello,
>
> I can not change the ticket owner if the ticket is already owned by someone,
> even though I checked the StealTicket right. Even root can not do this.
>
> I use RT 3.4.1.
>
I'm having that same behavior in 3.4.4. Changing the ticket owner in
EditBasics gives a permission denied error. I don't know if it is by
design or not. The way that works for me is to use the 'Steal' ticket
link at the top of the ticket.
Ryan
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