[rt-users] Can not change ticket owner

Ryan Fox rfox at findlay.edu
Fri Feb 17 08:54:50 EST 2006


Tilman Rassy wrote:
> Hello,
>
> I can not change the ticket owner if the ticket is already owned by someone, 
> even though I checked the StealTicket right. Even root can not do this.
>
> I use RT 3.4.1.
>   
I'm having that same behavior in 3.4.4.  Changing the ticket owner in 
EditBasics gives a permission denied error.  I don't know if it is by 
design or not.  The way that works for me is to use the 'Steal' ticket 
link at the top of the ticket.

Ryan
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