[rt-users] Can not change ticket owner

Ryan Fox rfox at findlay.edu
Fri Feb 17 08:54:50 EST 2006

Tilman Rassy wrote:
> Hello,
> I can not change the ticket owner if the ticket is already owned by someone, 
> even though I checked the StealTicket right. Even root can not do this.
> I use RT 3.4.1.
I'm having that same behavior in 3.4.4.  Changing the ticket owner in 
EditBasics gives a permission denied error.  I don't know if it is by 
design or not.  The way that works for me is to use the 'Steal' ticket 
link at the top of the ticket.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: rfox.vcf
Type: text/x-vcard
Size: 309 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060217/1b98d4b0/attachment.vcf>

More information about the rt-users mailing list