[rt-users] Can not change ticket owner

Michael S. Liebman m-liebman at northwestern.edu
Fri Feb 17 08:56:42 EST 2006


On Fri, Feb 17, 2006 at 08:54:50AM -0500, Ryan Fox wrote:
> I'm having that same behavior in 3.4.4.  Changing the ticket owner in 
> EditBasics gives a permission denied error.  I don't know if it is by 
> design or not.  The way that works for me is to use the 'Steal' ticket 
> link at the top of the ticket.

Yes, that is the design. Steal the ticket first so you become the
owner. Then set the owner to the new owner.

Michael
-- 
Michael S. Liebman                      m-liebman at northwestern.edu
                  http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
        -Paul Newman in "Butch Cassidy & the Sundance Kid"



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