[rt-users] Can not change ticket owner
Michael S. Liebman
m-liebman at northwestern.edu
Fri Feb 17 08:56:42 EST 2006
On Fri, Feb 17, 2006 at 08:54:50AM -0500, Ryan Fox wrote:
> I'm having that same behavior in 3.4.4. Changing the ticket owner in
> EditBasics gives a permission denied error. I don't know if it is by
> design or not. The way that works for me is to use the 'Steal' ticket
> link at the top of the ticket.
Yes, that is the design. Steal the ticket first so you become the
owner. Then set the owner to the new owner.
Michael
--
Michael S. Liebman m-liebman at northwestern.edu
http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
-Paul Newman in "Butch Cassidy & the Sundance Kid"
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