[rt-users] 3.4.5 Bulk ticket update: Custom fields?
Schultz, Eric
ESchultz at corp.untd.com
Tue Feb 21 17:38:41 EST 2006
I was going to put it on the Wiki since you asked, but it appears to
only allow me to paste in about half of what I want to. Are there some
sort of limitations on the number of characters I am allowed to put in
an article that I don't know about? I'm just AnonymousGnome, maybe
that's the problem?
> -----Original Message-----
> From: JB Segal [mailto:jb at smarterliving.com]
> Sent: Tuesday, February 21, 2006 1:56 PM
> To: Schultz, Eric
> Cc: JB Segal; rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] 3.4.5 Bulk ticket update: Custom fields?
>
> Quoth Schultz, Eric (ESchultz at corp.untd.com):
> > Search through the archives, someone contributed some code
> for this. I
> > didn't save the URL, unfortunately, from when I grabbed it.
> However, I
> > didn't like the code much, it didn't work too well, so I
> just used an
> > idea or two and expanded it for my own use. I had
> originally included
> > this as another section on the bulk update page, but
> decided instead to
> > have a separate bulk CF update page. I think my code checks to make
> > sure that if you change a CF, that change only gets applied to the
> > queues it is associated with (e.g., your query returns
> tickets from more
> > than one queue).
> >
>
> Are you able to publish your code?
>
> Thanks,
> JB
> --
> JB Segal 617-886-5575 www.smartertravel.com
> Systems/Network Admin. 465 Medford St. Ste 400
> www.bookingbuddy.com
> Smarter Living, Inc. Boston, MA 02129 www.tripmania.com
>
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