[rt-users] Mailgate question?

[Michael Methe]

Maybe I missed a binch of the config so I may just need to be pointed in
the correct direction here..
 
Is it possible to email request to RT?  Will create the ticket by
itself?  If so, how do I make this happen?  Do I need to create an 'rt'
users on the linux box?  Is there a config file I alter to tell RT which
user email to watch?
 
 
Thanks in advance
 
-Mike M
 
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