[rt-users] Mailgate question?

Michael Methe mmethe at ci.keene.nh.us
Fri Feb 24 13:32:22 EST 2006

making progress.
Is there a way to drop tickets from the database?  I want to drop the
crap testing tickets before I start to show this to people...

	-----Original Message-----
	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Michael
	Sent: Friday, February 24, 2006 11:39 AM
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] Mailgate question?
	Maybe I missed a binch of the config so I may just need to be
pointed in the correct direction here..
	Is it possible to email request to RT?  Will create the ticket
by itself?  If so, how do I make this happen?  Do I need to create an
'rt' users on the linux box?  Is there a config file I alter to tell RT
which user email to watch?
	Thanks in advance
	-Mike M

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