[rt-users] Mailgate question?
Michael Methe
mmethe at ci.keene.nh.us
Fri Feb 24 13:32:22 EST 2006
making progress.
Is there a way to drop tickets from the database? I want to drop the
crap testing tickets before I start to show this to people...
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Michael
Methe
Sent: Friday, February 24, 2006 11:39 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Mailgate question?
Maybe I missed a binch of the config so I may just need to be
pointed in the correct direction here..
Is it possible to email request to RT? Will create the ticket
by itself? If so, how do I make this happen? Do I need to create an
'rt' users on the linux box? Is there a config file I alter to tell RT
which user email to watch?
Thanks in advance
-Mike M
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