[rt-users] Rights not migrating

theillien jokermjs19 at comcast.net
Wed Jul 5 14:43:00 EDT 2006

I'll try that though I've found since posting my question that the group 
isn't even being brought over.  It wasn't a problem a couple of weeks 
ago though.

However, having inherited the system, I didn't know the root user 
password.  I've since found out what it is and am able to correct the 
problem after migrating all the data by re-adding the group as root.

Mathew Snyder

Drew Barnes wrote:
> Grant ShowConfigTab rights to the group.  This was, IIRC, a change in 
> the 3.4.x branch so that root wasn't a ticket owner simply because of 
> SuperUser rights.
> Mathew Snyder wrote:
>> I'm migrating from RT v.3.0.9, Postgres to v3.6.0, MySQL v 5.0.22 on
>> Fedora Core 5.  Our old setup has a group called RT_Admin to which I
>> belong.  This group has SuperUser rights.
>> I'm using the script for moving from Postgres to MySQL posted on the
>> wiki by, I believe, Jesse.  Previously, I've had no problems with this
>> process.  However, now when I move the database dump-file over to the
>> new version the rights of that group are apparently wiped out as no one
>> in the RT_Admin group has access to the Configuration menu.
>> Have others had this happen?  As I said, previously it wasn't an issue.
>> It suddenly has become one though.  Any help would be appreciated.
>> Mathew Snyder
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