[rt-users] Rights not migrating
theillien
jokermjs19 at comcast.net
Wed Jul 5 14:43:00 EDT 2006
I'll try that though I've found since posting my question that the group
isn't even being brought over. It wasn't a problem a couple of weeks
ago though.
However, having inherited the system, I didn't know the root user
password. I've since found out what it is and am able to correct the
problem after migrating all the data by re-adding the group as root.
Mathew Snyder
Drew Barnes wrote:
> Grant ShowConfigTab rights to the group. This was, IIRC, a change in
> the 3.4.x branch so that root wasn't a ticket owner simply because of
> SuperUser rights.
>
>
> Mathew Snyder wrote:
>> I'm migrating from RT v.3.0.9, Postgres to v3.6.0, MySQL v 5.0.22 on
>> Fedora Core 5. Our old setup has a group called RT_Admin to which I
>> belong. This group has SuperUser rights.
>>
>> I'm using the script for moving from Postgres to MySQL posted on the
>> wiki by, I believe, Jesse. Previously, I've had no problems with this
>> process. However, now when I move the database dump-file over to the
>> new version the rights of that group are apparently wiped out as no one
>> in the RT_Admin group has access to the Configuration menu.
>>
>> Have others had this happen? As I said, previously it wasn't an issue.
>> It suddenly has become one though. Any help would be appreciated.
>>
>> Mathew Snyder
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>>
>> We're hiring! Come hack Perl for Best Practical:
>> http://bestpractical.com/about/jobs.html
>>
>
More information about the rt-users
mailing list