[rt-users] RTx-Shredder question

[Ruslan Zakirov]

As I remember one of users reported that shredder deletes 500 records
from different tables of his DB for four tickets only. Really the
tickets table is "la punta dell'iceberg".

On 7/13/06, spydrrrrr at gmail.com <spydrrrrr at gmail.com> wrote:
> I had a question about removing ticket from the database...
>
> I am not a database expert so this will be a "green" question...
>
> Instead of using RTx-Shredder why can't I simply run a query against the
> database to remove any tickets with the status of deleted? Will that leave
> too many other linked tables with data that is not linked? Is that why we
> should use RTx-Shredder?
>
> On my test Installs of RT I have deleted data this way without an issue...
>
> Just curious...
>
>
>
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-- 
Best regards, Ruslan.