[rt-users] Changing ownership of a bunch of tickets

Joshua Colson jcolson at voidgate.org
Thu Jul 27 14:44:45 EDT 2006

On Thu, 2006-07-27 at 12:57 -0600, Onkar Singh wrote:
> Hello,
> I have a question regarding changing the ownership of a bunch of tickets.
> Let us say I have 50 tickets whose owner is "blah" - out of those 20 are 
> either open or new.
> I want to change the ownership of these 20 tickets to "foo".
> Is there a way I can do this without having to go to each of these 
> tickets manually and changing the owner?

Sure, just craft a search that returns the tickets you want to update,
then click the 'Bulk Update' link.

Joshua Colson <jcolson at voidgate.org>

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