[rt-users] Changing ownership of a bunch of tickets

[Joshua Colson]

On Thu, 2006-07-27 at 12:57 -0600, Onkar Singh wrote:
> Hello,
> 
> I have a question regarding changing the ownership of a bunch of tickets.
> 
> Let us say I have 50 tickets whose owner is "blah" - out of those 20 are 
> either open or new.
> 
> I want to change the ownership of these 20 tickets to "foo".
> 
> Is there a way I can do this without having to go to each of these 
> tickets manually and changing the owner?

Sure, just craft a search that returns the tickets you want to update,
then click the 'Bulk Update' link.

-- 
Joshua Colson <jcolson at voidgate.org>