[rt-users] Changing ownership of a bunch of tickets

[Onkar Singh]

Thanks a lot! That worked.

- Onkar

Helmuth Ramirez wrote:
> Once you have the tickets you want in view (via a search), you can click
> on "Update Multiple Tickets" and do what you gotta do.
>
> That is in 3.6.  Not sure if it applies to you since you didn't mention
> the version you're running
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Onkar
> Singh
> Sent: Thursday, July 27, 2006 2:58 PM
> To: rt-users
> Subject: [rt-users] Changing ownership of a bunch of tickets
>
> Hello,
>
> I have a question regarding changing the ownership of a bunch of
> tickets.
>
> Let us say I have 50 tickets whose owner is "blah" - out of those 20 are
>
> either open or new.
>
> I want to change the ownership of these 20 tickets to "foo".
>
> Is there a way I can do this without having to go to each of these 
> tickets manually and changing the owner?
>
> Thanks,
>
> - Onkar
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