[rt-users] RTx Statistics Segmentation Faul

[Speicher, Joshua (TekSecure Labs)]

RT 3.4.5.  And I have no idea what is actually faulting.  I'm seeing
some warnings in rt.log about uninitialized values.  

 

Example:

[warning]: Use of uninitialized value in string eq at
/opt/rt3/share/html/RTx/Statistics/Elements/Tabs line 58.
(/opt/rt3/lib/RT.pm:287)

 

[warning]: Use of uninitialized value in join or string at
/opt/rt3/share/html/RTx/Statistics/DayOfWeek/index.html line 64.
(/opt/rt3/lib/RT.pm:287)

 

[warning]: Use of uninitialized value in substitution (s///) at
/opt/rt3/share/html/RTx/Statistics/Elements/CollectionAsTable/Row line
102. (/opt/rt3/lib/RT.pm:287)

 

So I'm not sure what exactly is failing, I just know that it is directly
related to drawing graphs.  

 

________________________________

From: Kelly F. Hickel [mailto:kfh at mqsoftware.com] 
Sent: Monday, June 12, 2006 11:18 AM
To: Speicher, Joshua (TekSecure Labs); rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RTx Statistics Segmentation Faul

 

What version of RT?  Do you get any sort of information about what's
actually faulting? Httpd? Gd, etc.....?

 

-- 

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Speicher,
Joshua (TekSecure Labs)
Sent: Monday, June 12, 2006 9:42 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RTx Statistics Segmentation Faul

 

I'm getting a child pid #### exit signal Segmentation fault (11) in our
Apache error_log whenever we try to view a graph with RTx::Statistics.

Did troubleshooting to rule out GD::Graph and GD overall.  The samples
for GD::Graph work and I'm only getting the Segmentation fault when I
try to view statistics in RT.  Something with the graphs is causing the
issue, any ideas?

 

Running:

Apache 1.3.36

PHP 4.4.2

Gd 2.0.28

Perl 5.8.8

Mod_perl 1.29

GDGraph 1.43

 

Joshua Speicher
Web Developer
TekSecure Labs (sm)
(a division of Tekmark Global Solutions)
www.teksecurelabs.com

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