[rt-users] Is there a way to partly show tickets in a queue - depending on group membership
Olaf Hamann
pooka at t-online.de
Thu Mar 9 07:25:55 EST 2006
Hello all,
I try to post my question again.
We are using RT 3.0.12 on freebsd 5.3 with mysql.
And we're very happy with that!
My question is about:
Is it possible to configure the RT
so that members of special groups only see tickets of each other in one
queue?
example:
members of
- group-company-a
- group-company-b
- group-company-c
should see their own tickets (we do have that already) and only tickets
of other members of their group
in the topic-related queues
- queue-hardware-related
- queue-software-related
Reason for that is, that some companies don't want to share their issues
with competitors.
Thank you very much,
Olaf Hamann
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