[rt-users] Mail Gateway Help - Angelo Christou <christou44 at yahoo.com>

[Rainer Duffner]

Newman, Austin wrote:
> Angelo:
>
> I have a very similar setup as you do. I use fetchmail to grab messages
> from a specific account from an Exchange Server. The ONE thing that DOES
> not work in my setup, is that I cannot REPLY to a TICKET or ADD
> CORRESPONDENCE to a TICKET via email;



Why not?
You did setup both accounts in MSEX, didn't you?

You need "bla" and "bla-comment" accounts and have a .fetchmailrc-entry 
for both.

I'm glad to say that I don't need to use MSEX, but I fail to see why 
that should be a problem in this case.



Rainer