[rt-users] Home Page Queries

[Kristopher Lusk]

Hello List,

 

Is it possible to show multiple "user queries" on the home page?  For
instance, in addition to the "20 Highest Priority Tickets I Own", I want to
show the:

-          "20 Longest Ignored Tickets I Own" (determined by the amount of
time they have gone without any updates), and the

-          "20 Oldest Tickets I Own" (determined by their date created)

 

Would this be something that could be done?  If so, would you please tell me
how?  In very specific laymen's terms please. :-)

 

Thanks,

Kris

 

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