[rt-users] Email Address question

[Kristopher Lusk]

Hi List,

 

I'm trying to add a new user via the web interface who happens to have a
hyphen in their email address.  RT does not like this and is complaining
about an illegal value in the email address ( User 18682: EmailAddress:
Illegal value for EmailAddress ).  For instance, if Best Practical's domain
was best-practical.com instead of bestpractical.com, someone's email address
would be xyz at best-practical.com.  How would I add this person as a user?
Does putting double quotes around the address actually work?

 

Thanks,

Kris

 

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