[rt-users] Spreadsheet view displays more columns than in search
Schultz, Eric
ESchultz at corp.untd.com
Tue May 23 16:31:43 EDT 2006
> When my users are searching for tickets, they select the columns they
> want and then search. A lot of them like the spreadsheet view so they
> can make reports. One problem is in the spreadsheet view there are a
> lot of extra columns that they didn't add. They appear to be most of
> the default time fields in RT (IE, told date, due date, etc).
> Is there
> a way to omit these?
>
> RT 3.4.5
This is what you want:
http://wiki.bestpractical.com/index.cgi?SpreadsheetDisplayedFields
It was vandalized, so I reverted to the previous saved version.
Eric Schultz
United Online
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