[rt-users] Spreadsheet view displays more columns than in search

Schultz, Eric ESchultz at corp.untd.com
Tue May 23 16:31:43 EDT 2006


> When my users are searching for tickets, they select the columns they
> want and then search.  A lot of them like the spreadsheet view so they
> can make reports.  One problem is in the spreadsheet view there are a
> lot of extra columns that they didn't add.  They appear to be most of
> the default time fields in RT (IE, told date, due date, etc). 
>  Is there
> a way to omit these?
> 
> RT 3.4.5

This is what you want:
http://wiki.bestpractical.com/index.cgi?SpreadsheetDisplayedFields
It was vandalized, so I reverted to the previous saved version.

Eric Schultz
United Online



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