[rt-users] Display User Information

[Todd Chapman]

Sorry, that's User_Overlay.pm

On Wed, May 24, 2006 at 10:49:26AM -0400, Craig Moscicki wrote:
> Good morning!  We are trying to display information in the More  
> about... section of the Basics tab for users.  We want to show the  
> Address, Phone Number and Department for our customers.  We are using  
> this callback:
> /opt/rt36prod/local/html/Callbacks/local/Ticket/Elements/ 
> ShowRequestor/AboutThisUser
> with this code:
> <%args>
> $requestor => undef
> </%args>
> <strong>Address:</strong> <%$requestor->Address1%><br/>
> <strong>Phone:</strong> <%$requestor->WorkPhone%><br/>
> <strong>Organization:</strong> <%$requestor->Organization%><br/>
> 
> Everything shows up fine for us as administrators, but our normal  
> techs only see the Organization info.  They see words Address and  
> Phone bolded, but nothing shows up as far as the actual address or  
> phone number.  If we give them the AdminUsers right globally, Address  
> and Phone information show up, but we don't want to give that right  
> when we only need them to be able to view the information.  Does  
> anyone have any idea why Address and Phone wouldn't show up, but  
> Organization does?  Or what we can do to solve the problem?  We are  
> using RT 3.6.0rc2 if it makes a difference.  Please let me know if  
> you need any other info.  Thanks!
> 
> Craig Moscicki
> moscicki at geneseo.edu
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