[rt-users] Shared Search for Tickets Resolved by "me"
Todd Chapman
todd at chaka.net
Wed May 24 11:26:35 EDT 2006
Try: Owner = '__CurrentUser__'
I think that only works in 3.6 though.
-Todd
On Wed, May 24, 2006 at 09:47:37AM -0500, Steve Waltner wrote:
> I would like to create a Shared Search on RT 3.4.4 which queries for
> tickets that "I" resolved during the last month. The problem is I
> can't figure out how to tell the search engine to query for "me"
> based on who is currently logged into the web interface. I'm very new
> to using RT, so I probably have simply overlooked something simple.
>
> I currently have the following as my Saved Search, which works fine
> for myself....
>
> Owner = 'swaltner'
> AND Status = 'resolved'
> AND Resolved < 'Today'
> AND Resolved > '-35 Days'
>
> The problem comes when I save this into the shared searches with our
> other group members. jdoe doesn't want to search for tickets that
> swaltner owned, they are interested in tickets that are owned by
> jdoe. Granted each user can load the shared search, update it with
> their name, and save it into their personal saved searches, but that
> isn't convenient and doesn't make sure that everyone is using the
> same queries.
>
> Hopefully there is a keyword like "myself" (similar to "today" for
> the date searches) that would help here. I've looked through the
> mailing list archives and on the Wiki, but don't seem to find
> anything useful there. Any assistance would be greatly appreciated.
>
> Steve
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