[rt-users] Shared Search for Tickets Resolved by "me"

Todd Chapman todd at chaka.net
Wed May 24 11:26:35 EDT 2006


Try: Owner = '__CurrentUser__'

I think that only works in 3.6 though.

-Todd

On Wed, May 24, 2006 at 09:47:37AM -0500, Steve Waltner wrote:
> I would like to create a Shared Search on RT 3.4.4 which queries for  
> tickets that "I" resolved during the last month. The problem is I  
> can't figure out how to tell the search engine to query for "me"  
> based on who is currently logged into the web interface. I'm very new  
> to using RT, so I probably have simply overlooked something simple.
> 
> I currently have the following as my Saved Search, which works fine  
> for myself....
> 
> Owner = 'swaltner'
> AND Status = 'resolved'
> AND Resolved < 'Today'
> AND Resolved > '-35 Days'
> 
> The problem comes when I save this into the shared searches with our  
> other group members. jdoe doesn't want to search for tickets that  
> swaltner owned, they are interested in tickets that are owned by  
> jdoe. Granted each user can load the shared search, update it with  
> their name, and save it into their personal saved searches, but that  
> isn't convenient and doesn't make sure that everyone is using the  
> same queries.
> 
> Hopefully there is a keyword like "myself" (similar to "today" for  
> the date searches) that would help here. I've looked through the  
> mailing list archives and on the Wiki, but don't seem to find  
> anything useful there. Any assistance would be greatly appreciated.
> 
> Steve
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