[rt-users] Required:Resolved Tickets closes automatically after 7 days

[Tanu Mehrotra]

Hi Folks,
 
As required by our users that if the ticket has been resolved and no
status has been changed for 7 days the ticket should automatically get
closed and cannot be open again.
 
Please adivice how should I take up this work.
 
 
 
Regards 
 
Tanu
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