[rt-users] Broken link in tickets I own table from RT at a glance page.
John Arends
jarends at uiuc.edu
Wed Nov 15 11:53:03 EST 2006
I am having the exact same problem and was about to send email about it.
The only place I have the problem is in the 10 highest priority tickets
I own section. Everything else works properly as www.me.com/rt/
James Mitchell wrote:
> I am having a minor problem with my installation of RT.
>
> On my RT at a glance page, in my "10 highest priority tickets I own"
> table, the ID correctly links to
> http://intranetb/rt/Ticket/Display.html?id=6 but the subject links to
> http://intranetb/Ticket/Display.html?id=6
>
> My RT is set up to live at http://intranetb/rt so, as you'll see, when I
> click on ticket number it works but not when I click on the text.
>
> This isn't a problem in the "10 newest unowned tickets" table.
>
> What do I have to change to remove this broken link?
>
> I've had a poke around some of the files under share/html (notably
> Elements/QueueSummary Elements/CollectionAsTable/Header
> Elements/CollectionAsTable/Row and Elements/Chart) but I don't know
> enough to pin down what to change.
>
> FYI - I'm pretty sure I'm using RT version 3.6.1
>
> If this has been reported and solved before I apologise - I did several
> searches!
>
> Any help would be greatly appreciated.
>
> Thanks,
>
> James
>
> +++++
>
> Unless expressly stated otherwise, the contents of and attachments to
> this email represents only the views of the sender as expressed to the
> intended recipient. It does not necessarily represent the view of the
> company and is not intended to place any legal obligation upon the
> company, nor does it commit the company to any course of action or
> contractual undertaking. If you are not the intended recipient of this
> message/information, please inform the sender by return of mail and
> destroy the message and any attachments. Use or disclosure of any of the
> contents of the message by unauthorised persons may result in legal
> action being taken.
>
> +++++
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the rt-users
mailing list