[rt-users] Broken link in tickets I own table from RT at a glance page.

John Arends jarends at uiuc.edu
Wed Nov 15 11:53:03 EST 2006


I am having the exact same problem and was about to send email about it. 
The only place I have the problem is in the 10 highest priority tickets 
I own section. Everything else works properly as www.me.com/rt/

James Mitchell wrote:
> I am having a minor problem with my installation of RT.
> 
> On my RT at a glance page, in my "10 highest priority tickets I own" 
> table, the ID correctly links to 
> http://intranetb/rt/Ticket/Display.html?id=6 but the subject links to 
> http://intranetb/Ticket/Display.html?id=6
> 
> My RT is set up to live at http://intranetb/rt so, as you'll see, when I 
> click on ticket number it works but not when I click on the text.
> 
> This isn't a problem in the "10 newest unowned tickets" table.
> 
> What do I have to change to remove this broken link?
> 
> I've had a poke around some of the files under share/html (notably 
> Elements/QueueSummary Elements/CollectionAsTable/Header 
> Elements/CollectionAsTable/Row and Elements/Chart) but I don't know 
> enough to pin down what to change.
> 
> FYI - I'm pretty sure I'm using RT version 3.6.1
> 
> If this has been reported and solved before I apologise - I did several 
> searches!
> 
> Any help would be greatly appreciated.
> 
> Thanks,
> 
> James
> 
> +++++
> 
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> +++++
> 
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