[rt-users] Broken link in tickets I own table from RT at a glance page.

[Sean Johnson]

I'm seeing the same effect. It works fine for everyone but one specific 
user.

I'm also running 3.6.1

John Arends wrote:
> I am having the exact same problem and was about to send email about it. 
> The only place I have the problem is in the 10 highest priority tickets 
> I own section. Everything else works properly as www.me.com/rt/
> 
> James Mitchell wrote:
>> I am having a minor problem with my installation of RT.
>>
>> On my RT at a glance page, in my "10 highest priority tickets I own" 
>> table, the ID correctly links to 
>> http://intranetb/rt/Ticket/Display.html?id=6 but the subject links to 
>> http://intranetb/Ticket/Display.html?id=6
>>
>> My RT is set up to live at http://intranetb/rt so, as you'll see, when 
>> I click on ticket number it works but not when I click on the text.
>>
>> This isn't a problem in the "10 newest unowned tickets" table.
>>
>> What do I have to change to remove this broken link?
>>
>> I've had a poke around some of the files under share/html (notably 
>> Elements/QueueSummary Elements/CollectionAsTable/Header 
>> Elements/CollectionAsTable/Row and Elements/Chart) but I don't know 
>> enough to pin down what to change.
>>
>> FYI - I'm pretty sure I'm using RT version 3.6.1
>>
>> If this has been reported and solved before I apologise - I did 
>> several searches!
>>
>> Any help would be greatly appreciated.
>>
>> Thanks,
>>
>> James
>>
>> +++++
>>
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>> +++++
>>
>>
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> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy 
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