[rt-users] Broken link in tickets I own table from RT at a glance page.

[Roy El-Hames]

John;
This is a bug and from memory Jim Meyer have submitted a fix/patch a 
month or so ago (sorry can't find the link)..have you searched the list 
archive??
Roy

John Arends wrote:
> I've spent quite a bit more time on this and can't seem to find the 
> problem. Since 3 of us are having this issue, is it possible this is a 
> bug?
>
> John Arends wrote:
>> I looked at the code for both (I'm no Perl whiz) but it looks like 
>> the same variable is being used in both places, so I'm confused why 
>> its breaking only for that one section.
>>
>> Sean Johnson wrote:
>>> I'm seeing the same effect. It works fine for everyone but one 
>>> specific user.
>>>
>>> I'm also running 3.6.1
>>>
>>> John Arends wrote:
>>>> I am having the exact same problem and was about to send email 
>>>> about it. The only place I have the problem is in the 10 highest 
>>>> priority tickets I own section. Everything else works properly as 
>>>> www.me.com/rt/
>>>>
>>>> James Mitchell wrote:
>>>>> I am having a minor problem with my installation of RT.
>>>>>
>>>>> On my RT at a glance page, in my "10 highest priority tickets I 
>>>>> own" table, the ID correctly links to 
>>>>> http://intranetb/rt/Ticket/Display.html?id=6 but the subject links 
>>>>> to http://intranetb/Ticket/Display.html?id=6
>>>>>
>>>>> My RT is set up to live at http://intranetb/rt so, as you'll see, 
>>>>> when I click on ticket number it works but not when I click on the 
>>>>> text.
>>>>>
>>>>> This isn't a problem in the "10 newest unowned tickets" table.
>>>>>
>>>>> What do I have to change to remove this broken link?
>>>>>
>>>>> I've had a poke around some of the files under share/html (notably 
>>>>> Elements/QueueSummary Elements/CollectionAsTable/Header 
>>>>> Elements/CollectionAsTable/Row and Elements/Chart) but I don't 
>>>>> know enough to pin down what to change.
>>>>>
>>>>> FYI - I'm pretty sure I'm using RT version 3.6.1
>>>>>
>>>>> If this has been reported and solved before I apologise - I did 
>>>>> several searches!
>>>>>
>>>>> Any help would be greatly appreciated.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> James
>>>>>
>>>>> +++++
>>>>>
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>>>>>
>>>>> +++++
>>>>>
>>>>>
>>>>> ------------------------------------------------------------------------ 
>>>>>
>>>>>
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