[rt-users] Re: [RTusers] managing Spam

[Kenneth Marshall]

Are you using the Bayesian filter w/ training in Spamassassin?
We have found that to be much more effective at producing high
9's spam identification accuracy and DSPAM was a better version
of the Bayesian filter.

Ken

On Fri, Oct 20, 2006 at 12:19:50PM -0400, Marcela K. Tello-Ruiz wrote:
> Thanks Ken.  We actually filter our mail through SpamAssassin before 
> going to RT but are still getting lots of spam...
> 
> Marcela
> 
> 
> Kenneth Marshall wrote:
> >Since RT uses a DB already, it is very nice to put an effective
> >spam quarantine function like DSPAM in front of the RT system.
> >Then the number of "spam" tickets is minimized.
> >
> >Ken
> >
> >On Fri, Oct 20, 2006 at 12:08:56PM -0400, Marcela K. Tello-Ruiz wrote:
> >  
> >>Hello!
> >>
> >>Does anyone know how to move a group of "Spam" messages into my "Spam" 
> >>queue at once.  Or in other words, is there any way to do the following 
> >>steps for a number of tickets at once, in batch/bulk (rather than 
> >>one-by-one):
> >>
> >>1. Click on the ticket to display it
> >>2. Click on "Basics"
> >>3. Go to the "Queue" drop-down menu and click on "Spam"
> >>4. Click on "Save changes" at the bottom of the screen
> >>
> >>Thanks!
> >>
> >>Marcela
> >>
> >>PS:  An ideal way would be through an option that allowed me to select 
> >>the junk messages from my tickets list (from the RT's "Home" page), but 
> >>could not find an intuitive way to do this...
> >>
> >>
> >>    
>