[rt-users] writing a custom ticket submission form..?

[Todd Chapman]

On Thu, Sep 21, 2006 at 09:39:39AM -0400, amy.rich at tufts.edu wrote:
> We want to start tracking change request documents in RT.  In order to do
> this, we want to create a custom form that has multiple input textarea boxes
> to make sure that we collect all of the necessary information.  I'd like to
> massage the data from all of those input boxes and make it the body of an RT
> ticket.  What's the best way to go about this without using the RT mail
> interface?
> 

We use RT for change control at a client. We use custom fields
for the change information.

-Todd