[rt-users] LoadSavedSearches right and Customize RT at a glance "Available" queries

[Kenneth Crocker]

Jared,


	Unless both groups have update, etc. privileges in both Queues, I think 
you'll just have to do it the long way around.

Ken
LBNL

Jared Hanks wrote:
> I ended up putting my self in both groups and creating/saving the 
> searches in each queue.  I just thought there might be something I could 
> do with the rights.
> 
> 
> 
> ------------------------------------------------------------------------
>  > Date: Mon, 2 Apr 2007 10:10:46 -0700
>  > From: KFCrocker at lbl.gov
>  > To: jmhanks1373 at hotmail.com
>  > CC: rt-users at lists.bestpractical.com
>  > Subject: Re: [rt-users] LoadSavedSearches right and Customize RT at a 
> glance "Available" queries
>  >
>  > Jared,
>  >
>  >
>  > Is there someone that exists in both groups? If so, that person could
>  > save the search from one Queue as a personal search and then get into
>  > the other Queue for the other group and load that personnaly saved
>  > search and save it again under a different title as a Queue saved
>  > search? Try that.
>  >
>  >
>  > Kenn
>  > LBNL
>  >
>  > Jared Hanks wrote:
>  > > Hello,
>  > >
>  > > I'm apart of Group1 and have saved a search. I want users in Group2 to
>  > > be able to load this saved search and add it to their "Customize RT 
> at a
>  > > glance", but I'm unable to get it to work. Users can't see the 
> Group1's
>  > > saved searches in the search builder and aren't able to see them in 
> the
>  > > "Available" column in Customize RT at a glance.
>  > >
>  > > I have the CreateSavedSearch,
>  > > EditSavedSearches,LoadSavedSearch,ShowSavedSearches rights granted to
>  > > privileged users, so shouldn't I just need to go to Group1 and grant
>  > > Group2 the ShowSavedSearch right? This seems like this should do it,
>  > > but it doesn't.
>  > >
>  > > Any help is appreciated.
>  > >
>  > > Thanks,
>  > > Jared
>  > >
>  > > 
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