[rt-users] LoadSavedSearches right and Customize RT at a glance "Available" queries

[Jared Hanks]

I ended up putting my self in both groups and creating/saving the searches in each queue.  I just thought there might be something I could do with the rights.

> Date: Mon, 2 Apr 2007 10:10:46 -0700> From: KFCrocker at lbl.gov> To: jmhanks1373 at hotmail.com> CC: rt-users at lists.bestpractical.com> Subject: Re: [rt-users] LoadSavedSearches right and Customize RT at a glance "Available" queries> > Jared,> > > Is there someone that exists in both groups? If so, that person could > save the search from one Queue as a personal search and then get into > the other Queue for the other group and load that personnaly saved > search and save it again under a different title as a Queue saved > search? Try that.> > > Kenn> LBNL> > Jared Hanks wrote:> > Hello,> > > > I'm apart of Group1 and have saved a search. I want users in Group2 to > > be able to load this saved search and add it to their "Customize RT at a > > glance", but I'm unable to get it to work. Users can't see the Group1's > > saved searches in the search builder and aren't able to see them in the > > "Available" column in Customize RT at a glance.> > > > I have the CreateSavedSearch, > > EditSavedSearches,LoadSavedSearch,ShowSavedSearches rights granted to > > privileged users, so shouldn't I just need to go to Group1 and grant > > Group2 the ShowSavedSearch right? This seems like this should do it, > > but it doesn't.> > > > Any help is appreciated.> > > > Thanks,> > Jared> > > > ------------------------------------------------------------------------> > Live Search Maps – find all the local information you need, right when > > you need it. Find it! <http://maps.live.com/?icid=wlmtag2&FORM=MGAC01>> > > > > > ------------------------------------------------------------------------> > > > _______________________________________________> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users> > > > Community help: http://wiki.bestpractical.com> > Commercial support: sales at bestpractical.com> > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com
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