[rt-users] LoadSavedSearches right and Customize RT at a glance "Available" queries

Kenneth Crocker KFCrocker at lbl.gov
Tue Apr 3 16:50:44 EDT 2007


	Along with "ShowSavedSearches" you also have to grant "ModifySelf". 
Also,I was only addressing a comment made about the usefullness of the 


Stephen Turner wrote:
> At Tuesday 4/3/2007 11:38 AM, Kenneth Crocker wrote:
>> Stephen,
>>         In response to the "The saved search related rights on a group 
>> seem not to be used for anything." comment; The saved searches 
>> privileges for groups is based on the fact that the whole point of 
>> assigning group privileges to a Queue is because the owner of that 
>> Queue, or users, may not want others outside said privileged group(s) 
>> to see (possible critical/restricted ie. payroll) info on the tickets 
>> in that Queue. Hence, it was considered inappropriate to allow users 
>> outside a privileged group to use/save search Queries for tickets in a 
>> Queue with sensitive info.
>> Kenn
> Hello Kenn,
> I'm not sure your answer addresses the question.
> Supposing you would like to grant "read-only" access to your queue to 
> another group of people. You'd set up a new group and grant them the 
> appropriate rights to your queue. Perhaps you'd also like them to see 
> and use your own group's saved searches. How would you do that? It would 
> seem that granting the read-only group "ShowSavedSearches" rights on 
> your own group should do the trick, but it doesn't. I'm still unclear on 
> what the "ShowSavedSearches" right on a group is used for in RT.
> Access to tickets themselves is controlled through queue & other acls - 
> allowing someone to view and run a saved search doesn't allow them to 
> see tickets they have no rights to.
> Steve

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