[rt-users] view tickets opened by a member of my group

N.J. Thomas njt at ayvali.org
Wed Apr 4 11:16:32 EDT 2007


* Ken O'Driscoll <rt-lists at ieinternet.com> [2007-04-04 12:43:44 +0100]:
> > How do I assign permissions such that everyone in a certain group
> > can view a ticket when a single member of their group opens a ticket
> > in some queue?
> 
> Can you not just give the MarketingGroup group SeeQueue and ShowTicket
> privs. for the AccountingQueue queue?

Ah, I forgot to mention another constraint: We don't want one group to
see *all* of the tickets in another group's queue, only ones that they
have opened.

Thomas



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