[rt-users] Adding "open" statuses

John Arends jarends at uiuc.edu
Mon Apr 16 10:34:03 EDT 2007

I added two more status entries that are considered to be open in my 
RT_SiteConfig.pm file, and they show up as valid and I can assign 
tickets to them.

When opening a queue, it appears to only show new, open or stalled 
tickets and not the two additional ones I added. I would like to see 
tickets with the two new status entries as well.

Any idea how to make it so?

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