[rt-users] Custom Status/Ticket disappears

[Torsten Brumm]

Hi Methew,

all the views inside RT are for the default status values. if you like to
add new status values, then you have to edit all this inside RT.

Torsten

2007/4/18, Mathew Snyder <theillien at yahoo.com>:
>
> I used the method in the wiki for adding a custom active status to my
> configuration (development box).  It shows up fine.  However, when I
> select it,
> ticket I've applied it to disappears from my list of owned tickets.  How
> can I
> adjust this to force the ticket to stay available the way stalled does?
>
> Thanks
> Mathew
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-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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