[rt-users] Custom Status/Ticket disappears

Torsten Brumm torsten.brumm at googlemail.com
Tue Apr 17 23:58:00 EDT 2007

Hi Methew,

all the views inside RT are for the default status values. if you like to
add new status values, then you have to edit all this inside RT.


2007/4/18, Mathew Snyder <theillien at yahoo.com>:
> I used the method in the wiki for adding a custom active status to my
> configuration (development box).  It shows up fine.  However, when I
> select it,
> ticket I've applied it to disappears from my list of owned tickets.  How
> can I
> adjust this to force the ticket to stay available the way stalled does?
> Thanks
> Mathew
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com


Torsten Brumm

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070418/49b91f5f/attachment.htm>

More information about the rt-users mailing list