[rt-users] Upgrading RTFM 2.0.4 to 2.1.40

Teresa Carcelén Fernández tcarcelen at gmail.com
Wed Apr 18 19:16:49 EDT 2007

Hi all!,
I have installed RT 3.4.2 and I am upgrading RTFM from RTFM 2.0.4 to 2.1.40.
I have followed the steps posted by Luis Moreno *(Mon Nov 20 09:04:05 EST
2006)* but I have a problem at this point:

. Upgrade the schema
# for j in `ls etc/upgrade/`; do  for i in schema acl insert; do
/usr/sbin/rt-setup-database  -dba <your_rtdbuser> --dba-password
<your_rtdbuser_password> --action $i  --datadir etc/upgrade/$j; done; done

When I try the following I get the error:

/usr/sbin/rt-setup-database --action schema --datadir etc/upgrade/2.1.0

Can't locate /etc/request-tracker3.4/RT_SiteConfig.pm in @INC (@INC
contains: /usr/share/request-tracker3.4/lib /etc/perl
/usr/local/lib/perl/5.8.7 /usr/local/share/perl/5.8.7 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl .) at /usr/share/request-tracker3.4/lib/RT.pm
line 134.

My RT.pm contains:

$CORE_CONFIG_FILE = "/etc/request-tracker3.4/RT_Config.pm";
$SITE_CONFIG_FILE = "/etc/request-tracker3.4/RT_SiteConfig.pm";

$BasePath = '/usr/share/request-tracker3.4';
$EtcPath = '/etc/request-tracker3.4';

I doubt if I must update the SITE_CONFIG_FILE or apply a special patch
Can anyone help me?
Thanks in advance
Best Regards
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