[rt-users] Collapsed View of Ticket?

D.J.Rickard at brighton.ac.uk D.J.Rickard at brighton.ac.uk
Thu Apr 19 08:35:25 EDT 2007

Just giving this a bump in case anyone has any ideas...

> As a user of other systems just starting to look at RT, can someone
> please point me in the right direction here?
> What I want to do is make the default view of an individual ticket to
> just display the transaction headers and use the [show] style of link
> that you get with emails to display the transaction content.  It would
> be nice to be able to switch between the standard expanded view and
> collapsed view as well.
> I appreciate this will probably require local configuration, but would
> appreciate a pointer or to know if anyone else has done this?
> Thanks
> David

More information about the rt-users mailing list