[rt-users] simple branding need

Richard P. Welty rwelty at averillpark.net
Sun Apr 22 14:22:43 EDT 2007

Richard P. Welty wrote:
> basically, what i'd like to have is a situation where when
> a ticket is opened via email, say, to support at example.com,
> rt remembers this when sending replies and generates sender
> addresses appropriate to that particular support alias.
> is this feasible in the current system, or would it require
> patches or major work?

never mind. i see that if i set up a support queue for each
domain, i can have a specific default sender address for each
queue. that will suffice for now.


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