AW: Re: AW: Re: [rt-users] Custom Fields and Rights Question / maybe a bug

[Ham MI-ID, Torsten Brumm]

At create time? Or how have you fixef this problem???

-----Original Message-----
From: Joe Casadonte <joe.casadonte at oracle.com>
To: Ham MI-ID, Torsten Brumm
CC: ruz at bestpractical.com <ruz at bestpractical.com>; rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Wed Aug 08 17:53:33 2007
Subject: Re: AW: Re: [rt-users] Custom Fields and Rights Question / maybe a bug

On 8/8/2007 11:28 AM, Ham MI-ID, Torsten Brumm wrote:

> Yes for a normal cf this is not critical, but together with a cf set to 
> mandatory this becomes critical, because the user is not able to create 
> a ticket via gui anymore for this queue :-(

We get around this by having a scrip kick off and set a default value if 
the CF has no value.

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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