[rt-users] race condition in "take ticket"
Jesse Vincent
jesse at bestpractical.com
Mon Aug 13 15:04:20 EDT 2007
On Mon, Aug 13, 2007 at 02:56:16PM -0400, Vivek Khera wrote:
> In the dark ages, I reported some problems we had with our customer
> service people all clicking "take ticket" at the very same moment,
> and all of them succeeding (in their own view).
>
> This just happened to us again (twice today!) Three people clicked
> on the take link at the same time, and all three of them were
> assigned as the owner in succession. The last one is the only one
> that "stuck".
>
> I'm running 3.6.3; the production box hasn't been updated to 3.6.4
> yet. Wasn't this race squashed a while back? I'm on postgres if
> that matters.
I'm pretty sure that Todd submitted a patch that was supposed to sort
this out. Todd?
> The ticket history shows it clearly:
>
>
> # Mon Aug 13 14:15:13 2007 pXXXXXX - Taken
>
> # Mon Aug 13 14:15:13 2007 mXXXXXX - Taken
>
> # Mon Aug 13 14:15:13 2007 sXXXXXX - Taken
>
>
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